This company does not act on their own terms of service, the TRUSTPILOT POSITIVE REVIEW IS ALL BECAUSE OF A BOT RESPONDING TO THE ACTUAL E-MAIL ACCOUNT, NOT ACTUALLY ANYONE REALLY RESPONDING, i'm trying for three days to cancel free trial subscription, which article 2.3 on THEIR OWN TERMS OF USE states, and here i quote: "2.3. Sign-up. Your free trial starts from the moment you have successfully registered. You will receive an email from us before your trial expires. WITHIN THE TRIAL PERIOD, YOU CAN CANCEL YOUR MEMBERSHIP IMMEDIATELY. You will then not be billed for the following month. After the trial period, we apply a notice period of one month. If your trial period starts just after the 12th of the month, you will not be billed for the same month. This gives you enough time to try on your first boxer shorts." and article 2.6 states "2.6. Term of notice. ON THAT ASS membership continues automatically after your trial period. DURING YOUR TRIAL PERIOD, YOU CAN CANCEL THE AGREEMENT IMMEDIATELY. In an active membership you are not entitled to a revocation period to cancel your agreement immediately and the notice period of one month applies." i expect of ON THAT ASS to cancel my agreement and TO NOT EVER REACTIVATE IT WITHOUT MY CONSENT, i will be able to cancel on the website july 1st, and i will, immediately. for the remainder of the year i will be checking the status of my "membership" i will not be reactivating it because of obvious reasons, i will also keep screenshots of everything, i may never get an answer from you people, but at least those who read this can use something to try and defend themselves, of course i'm on free trial still and not paying anything, in case of my account being reactivated and being harassed, i will pursue legal action as soon as possible, i already filed a complaint on my country's consumer authority, and i'm getting ready to go to the end if i'm to be harassed after july 8th, i didn't sign in for any boxer shorts, i do not want them too, i want my right to have my membership immediately cancelled UPDATE: It's now july 1st, and what do you know? ON THAT ASS doesn't take too kindly to cancellations, trying to cancel my free trial account ON AUGUST so they can charge me, no,no,no, so i went, and i fooled around for a bit in their website, managed to get myself a nice ban, not an IP ban, but i'm proud to say my account leads to a giant UH-OH and i cannot access my account, because i messed the details so bad i got cancelled, let's see if you'll charge a banned account now, matter of fact, let's see you charge a cancelled paypal, or send a message to a throwaway, or even to my spam box, i achieved ACCOUNT CANCELLATION and i'm very happy with it, you refuse to end the contract, knowinng full well it's void from day one, now i will wait for the dutch man to come charge me 40€, better yet, for YOU to pay someone to come charge 40€ to people everywhere, you know that isn't going to fly, but you take advantage of those who lack knowledge, so i will wait for the visit of the OOOOH SCARY ON THAT ASS bailiffs that will come to my house in the middle of nowhere to get a 40€ sum that doesn't even pay the uber fare, y'all are a joke of a company, and by the amount of people feeling scammed you must be drowning in letters and debt, strangely, your positive reviews are just on this website, in this specific website, how bizarre, your customer service went from people who talked to bots spouting nonsense, that shows a bit of a demise right there. I wish you a slow and painful bankruptcy with loads of court hearings and explanations to give about your very unorthodox company, i say from the bottom of my heart that will be radiant, joyful, truly happy the day i hear that you all are no more, matter of fact, it may even not be that far, by this time it may just one dude to thousands of complaints, but no matter what, the day you lot meet your demise as a company will be one of my most cherished and happiest day of my life, i say this from the bottom of my heart, come at me, we never had a contract to begin with, hahahahahah