A couple of weeks ago me and my family went into Riccarton mall to buy a new electric jug .we went to the shelf were they displayed .but there wasn’t any there my brother said that there was a box already opened so I proceeded to have a look.at that a guy called Kyle came over snatched the box out of my hands and said you do not open boxes.I said it was already opened he said that there was a demo jug on the shelf we told him that there wasn’t one .so I said you owe us an apology he said that won’t be happening.my said we won’t be coming back to this store we will go elsewhere he said to me you do that old man . I tried to see the manager but he was never there. I spoke with a junior manager and he said that we don’t mind if people open up boxes and that he would pass on our concerns we have never heard back .thanks for your time