Noel Leeming Reviews

Name: Noel Leeming
Rating: 1.81

1.8 Rating 205 Reviews

19 %

of reviewers recommend Noel Leeming

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1.8

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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Noel Leeming 1 star review on 22nd April 2023

Anonymous

Noel Leeming 5 star review on 16th November 2022

Pottz

Anonymous

Anonymous // 01/01/2019

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“Faulty Panasonic Heat Pump Dryer Under Warranty - we have had a terrible customer experience with our dryer that is under warranty. We filed a claim following our claim, Noel Leeming arranged for a technician to inspect the unit. The technician advised that the machine was missing a key component, a bottom vent, which should have been installed at the time of manufacture. He ordered and installed the part; however, since this intervention, the issue has not been resolved and, if anything, has worsened to the point where the machine is unable to be used. We have been repeatedly following up this via phone calls and emails for resolution, but this has been extremely slow and very poor customer service, and we keep getting told that it’s our fault. Will never purchase any products form Noel Leeming again.”

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Posted 1 week ago

“Not happy with dish washer install the used bad materials now have dish waher hose hanging inside cupboard not neat like was when my new kitchen was built considering I had materials ready for them”

Noel Leeming 2 star review on 26th November 2025

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Posted 2 weeks ago

“Joel, my assistant give me instore product knowledge experience helping to make a satisfying purchase . Grateful for Joel's understanding and customer support.”

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Posted 4 weeks ago

“I bought a flip 6, with extra warranties etc. DONT EVER BUY THESE YOUR HOUSE INSURANCE WILL COVER it. 3 months later the screen went black. Took it back to northlinks, they sent it away, I asked for a replacement, they said it was up to the Samsung rep.. who is actually just a Samsung certified repairer, yes it was repaired .. sent back and now I have a phone which has a black rectangular hole on my screen from my front facing camera. Took it to Moorhouse Ave store, so annoyed I asked for a new phone, I don't want a 2x repaired phone that I've only had use of for 3 months. Guess what? They rang to say it's been repaired I can collect it. Noel Leeming you better stop charging people for unnecessary warranties and stop repairing your faulty goods instead of refunding or replacing as you should. My phone cost $2000 with all the extras you insisted i needed. Never again will I buy from you. And I will talk everyone else out of buying from you as well.”

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Posted 1 month ago

“Worse service they sell really bad products”

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Posted 1 month ago

“NOEL LEEMINGS MANUKAU SUPER CENTER!! DO NOT SHOP HERE WHANAU, DISGUSTING SERVICE, WHEN YOU RETURN PRODUCTS ON WARRANTY THEY RACIALLY PROFILE, I HAD TO TAKE MY GOODS BACK TO THE NORTHLAND STORE WE PURCHASED FROM WHILE ON HOLIDAY. THE INDIAN GIRL AT THE MANUKAU SUPER CENTER STORE LOOKED AT US AND WITHOUT EVEN CHECKING WHATVWE WERE RETURNING SAYS "NO YOUR WARRANTY DOESNT COVER THAT DAMAGE" - SHE DIDNT EVEN OPEN THE CASE TO LOOK AT THE DAMAGE? THEN SHE ASKED IF WE PURCHASED THE HEADPHONES ON MARKET PLACE??! Are you fricken kidding me? With all receipts and within the first 12 months of purchase, with a 3yr warranty ontop of that also, absolutely disgusting service, DO NOT SHOP AT THE MANUKAU SUPER CENTER NOEL LEEMINGS YOU WILL REGRET IT!!”

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Posted 2 months ago

“The man Nick who tries to advise on computer issues is useless. Needs to update and keep up with the changes. A refresh cause would help his situation. Please note I have a lot of money here.”

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Posted 2 months ago

“If you sell a customer a secretary camera please ask them if thay need SD card it's called ad on sale”

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Posted 2 months ago

“Bought Apple Air Pods and the 3 year product replacement warranty. The left air pod started to crackle and wouldn't charge, but unfortunately this was 3 years and 2 weeks after I purchased it. Tried to make a claim and was told "We won't replace them". So, now I will purchase replacements from somewhere else and I will never buy from Noel Leeming again.”

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Posted 2 months ago

“Diana at Noel Leeming Sylvia Park does not knows how to interact with customers Very poor customer service.. needs to learn empathy …very rude”

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Posted 2 months ago

“i brought a printer, asked if my husband could pick it up told her the name, she said yes and asked the name, she didnt say he would have to have proof of identity , he had the receipt with him otherwise i would of told him to have some on him as he was coming straight from work, and i was still at work i have hurt my back so that"s why i asked for him to pick it up”

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Posted 2 months ago

“Customer service at Palmerston North store was terrible. Stood for at least 15min looking at security cameras with sales people walking past and not a word spoken . I found the same Cameras ($1500 worth) at JB hifi so I went there and the customer service was fantastic so I bought them.”

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Posted 2 months ago

“Hi went to Noel Leemings Lyall Bay today as I had a problem with my Samsung Galaxy phone I purchased a Norton antivirus which he installed for me and my phone is now working perfectly fantastic service thanks heaps”

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Posted 3 months ago

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Posted 3 months ago

“Love earning Flybuys but returns process is painful.”

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Posted 3 months ago

“Royal Oak NL. could not have had better service from Lakshorne and James as they helped me with my Prime Video issues on my new Samsung tele. The were extremely patient in sorting everything out. I could not have done it on my own. And also a big thanks to Sandeep who fixed me up with a DVD that will work on this tele. Thank you”

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Posted 3 months ago

“Served by Moses at Noel Leeming, Silverdale and cannot speak highly enough of him. He provided us with answers to all the questions re the whiteware we were purchasing. He was polite, patient and knowledgeable. He text us with updates on information we needed and exceeded our expectations. We were very happy with our purchases. Moses is a real asset to Noel Leeming.”

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Posted 4 months ago

“Went to Silverdale Noel Leeming. Got immediate service (hour long) from Tasman. I will recommend him to all I know. He is very professional and understanding of an elderly lady.”

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Posted 4 months ago

“My cellphone had been cutting out. Noel leeming booked me in next day. Not letting me know he was sick I went in and instead got a very rude young person telling me it was my fault it wasn't working and to find out I would have to pay. Just very rude condescending. I am 71 years and feel sad that this is our new treatment from rude kids.!!!!”

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Posted 5 months ago

“A couple of weeks ago me and my family went into Riccarton mall to buy a new electric jug .we went to the shelf were they displayed .but there wasn’t any there my brother said that there was a box already opened so I proceeded to have a look.at that a guy called Kyle came over snatched the box out of my hands and said you do not open boxes.I said it was already opened he said that there was a demo jug on the shelf we told him that there wasn’t one .so I said you owe us an apology he said that won’t be happening.my said we won’t be coming back to this store we will go elsewhere he said to me you do that old man . I tried to see the manager but he was never there. I spoke with a junior manager and he said that we don’t mind if people open up boxes and that he would pass on our concerns we have never heard back .thanks for your time”

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Posted 5 months ago

Noel Leeming is rated 1.8 based on 205 reviews