Noel Leeming Reviews

Name: Noel Leeming
Rating: 1.61

1.6 Rating 153 Reviews

14 %

of reviewers recommend Noel Leeming

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Metrics

1.6

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Noel Leeming 1 star review on 22nd April 2023

Anonymous

Noel Leeming 5 star review on 16th November 2022

Pottz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great experience at Noel Leaming Richmond best service yet from staff member sales person who served me to Manager was great. Knowledgeable and easy”

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Posted 5 days ago

“Have just visited Noel Leeming in Wanaka. A young man (Spanish?) at Customer Service helped solve a problem with a cell phone and with a smile and no charge. It made our day! Thank you. With that kind of service we will be back. J & K”

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Posted 2 months ago

“They did good customer service”

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Posted 3 months ago

“Hi , We visited the Noel Leeming store in Botany Town Centre on Monday 23rd October. We purchased a mobile phone and were helped well by Johnny in doing this. However, we then wanted all the information and SIM Card on the old phone to be transferred to the new product. This job was assigned to Sareyboth U. Sareyboth had the technical knowledge and was absolutely wonderful when doing this. He was very patient with our questions and helped us STEP-BY-STEP through the entire process. We highly recommend Sareyboth and would like to point out that he is an absolute asset to NLG. Persons like him should be appreciated and promoted by management. We had called up the NLG line this morning and wERE put through to Raj at the store who was also very helpful and gave us the required information about how to give the feedback. I would be happy to recommend Sareyboth to either Mike or Fahad who are the store managers there. Johnny and Raj also require our compliments. Kind regards, Survey feedback code ZWXTNLG”

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Posted 6 months ago

“On Tuesday 13th June 2023 I visited Noel Leemings in Albany to take my mothers tablet back which was under warranty previously I my mother visited NL in Silverdale twice to ask them to fix her tablet as it had been clitching and freezing since I she bought it, much to my discust they insisted that she had downloaded a game which was causing the problem, take it in mind my Mother is in her mid 80's they gave her no time neither to even took a look @ it and she was made to feel she was a problem telling her that if it went to be repaired she may if she was at fault be made to pay a bill of $100 for repair seriously this tablet was still under warranty why would she be charged to fix it?? I am not impressed the way she was treated so no reveiws for Silverdale NL, today when I visited Albany the technician Tony went out of his way to try and repair he took it back to factory settings so interesting to see if this works thank you Tony for your time maybe NL will shout you morning tea 🤣”

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Posted 10 months ago

“Over all Satisfied with , dealing with Store st noelleeming, it's been a decade now, got the product that required, and looked after well by the staff, if talked politely. Have encounter people coming to store yelling. Well that's not a staff fault there, if product has issues , then there is a time frame and that is from the supplier to the repair. In this country after covid alot of things changed and suppliers are at delay not the store process. Keep up the good work Noelleeming. 👏”

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Posted 11 months ago

“Couldn't be happier. New 65in TCL tv. Great price, great tv and superb customer service.”

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Posted 1 year ago

“I love shopping at Noel Leeming always good service and big discount with a Gold Card.”

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Posted 1 year ago

“Timaru Store: I can only say my experience with this store has been amazing. Thank you to Symon & Steve especially Symon. What an amazing help for an older person. I always feel I matter here. I have purchased phones laptops and tvs from this store and every visit noticed how the interaction with the public is par Excellent. Well done to this managment. Truly refreshing in this troubled time where everyone and everything seems to be attacked, Critized, definitely Judged. Perhaps reading some of the comments I have read it might be worthwhile to check at your own responses as a customer. I have also listened to interactions where it would be easy to ask the person to leave. Rudeness begets ??? Especially noticed is the response to people from other countries or not white. '”

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Posted 1 year ago

“I have just had help from Zak at Noel Leemings teck department in new plymouth. He was just wonderful and gave us great customer service. Thanks, Zak. Mike”

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Posted 1 year ago

“I purchased a Sony Smart TV and filled in the customer feedback online giving them to Mark's in every category. Great service But I wanted especially to commend the delivery and set up. The serviceman was John Xin. He was helpful in every way, answered every question, set everything up with extra tips and advice. He took his time, showed me tricks of the trade etc. Excellent service and worth the extra money for delivery and set up. Well done John (and Noel !!) Ron”

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Posted 1 year ago

“I have went to Noelleeming Papakura store, and was greeted with a smile and was asked what brings you out for shopping on this beautifull day. I was chuffed with the sales person happened to be " Sandeep" - Brilliant intelligent boy " answered all of the enquiry very patiently and from all the aspects that i was unaware from. Really happy with the sevice he offered and would like to go to this best store for rest of my business. He is a technology expert too- so" A one stop shop for me " Five starts to This Boy.. wishing uo Good Luck with his career”

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Posted 1 year ago

“Robert, the Assistant Manager from the Lower Hutt branch, was just as helpful with the issue I brought to him as he was with the sale I gave him after the fact. Brilliant service, great bloke.”

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Posted 2 years ago

“Bought a bar fridge from lynn mall, 2 weeks later it stops working, got ripped off.”

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Posted 3 years ago

“Brought the byod device online quick service well packaged .. my free item was not in the package so I let them know and they put it on the next courier the next day happy and easy to communicate with.”

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Posted 4 years ago

“Christopher at the Wellington CBD Branch of Noel Leeming assisted us in our purchase of a fridge freezer. Service with a snile. He was knowlegable, thoughtful and lustened to our requirements. He went the extra mile with service. A great staff member. Thank you.”

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Posted 4 years ago

“I purchased a UE Megaboom from Noel Leeming Napier on Boxing Day. Since then, the battery started playing up and I took it back into the store today. I had purchased an extended warranty for three years that was SO worth it! I was offered an instant replacement of my speaker and had great service from all staff. It was so awesome to not be second guessed by staff and my problem resolved so efficiently!”

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Posted 5 years ago

“Hi, I just wanted to say thanks to Dylan at the Rangiora store today who spent a long time problem solving with me, to find out why we couldn't get music on my son's phone using a google play card we purchased at the store. He was patient, helpful and easy to talk to. It was the best tech support I have had. Thanks Dylan.”

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Posted 5 years ago

“Riccarton Noel Leemings have always been knowledgeable and very helpful with us and honest about their products. Tom is great and not pushy and has good knowledge. The Palms is a good store as well. Have had good bargains with “Price Promise”, and they are happy to give it. Happy to purchase from them.”

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Posted 5 years ago

“Amy was so pleasant and helpful at customer service desk, George St Dunedin. She explained how to resolve my problem very simply and I was able to follow her advice when I got back to my computer. She is a star and worthy of company recognition. Thank you.”

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Posted 6 years ago

Noel Leeming is rated 1.6 based on 153 reviews