We notified them of the problems with orders after 3 days their responsesaid they would send us the information needed to return them in 48 hrs we never received that information just 2 adds promoting new products. They had no problem charging my account twice. I have one duplicate top size small (I already received the same item at a size large , so I do not need this one I also received a duplicate tee shirt which I had already received and a floral tee shirt which I had already received. I was merely trying to be honest and return these duplicate items. I have never received a dress I ordered, who knows where that is. All in all I find your attitude and manner unbuisness like and unprofessional. My mother told me a long time ago that if anything seems to good to be true it usually is and she was right I will be sure to warn American customers of the poor service you give.