Initlally we loved the cute outfits and prices on the NoraCora website and decided to buy about $120 worth of their promited products. The products came is 4 seprate envelopes of a 30 day period and while shipping was supposed to be free, they charges an additional $42 to our credit card. We tried to return most of the items as they did not fit or we did not like te quality of the fabrics.
They refused to accept a return, but did give us a 15% discount if we kept the items. If we did return, they were going to charge us shipping charges. We did not return the items, but they still added a new shipping fee.
The shipping label clearly state the return address being in Ingelwood, CA. But when we communicated with Noracora, they stated that the return would have to go their eturn center located in Guangzhou, China. You have to pay shipping to China, they inspect the items, and then determine if they are going to credit a refund. Dishonest business practice. Shameful.
Horrible customer experience. Terrible quality. Sammed us on shipping in plasic bags. Don't be fooled! Not a good company, product, or value. Whatever you pay, it's tto much!!!
DW
1 year ago
Noracora has a
1.7
average rating
from
1,052
reviews
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