The website looked great and the items looked fashionable and beautiful. How disappointed I was to find that 4 out of 5 garments were nothing like the description in terms of quality, style, description of material and fit. I only wanted to keep one item, which was marginal at best. The other items were just awful and I would not be happy to wear them at all. I contacted Noracora, and bear in mind they give a very short deadline to return any items and correspond with them. I quote their response. "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." They also go on to mention deadlines and particularly point out “***Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***” I guess they make that statement because my items were sent in two packages, both shipped from different addresses in California! So in conclusion, I felt I had no alternative but to accept their 15% offer. I paid $89.91 for items that I will never wear and I got back the 15% at $13.49. This is very bad business practice at best and I would certainly never use them again and definitely would not recommend them. In fact, I feel so strongly about their awful products and sneaky return policy that I would say "buyer beware!"
3 years ago
Noracora has a
1.7
average rating
from
1,064
reviews