I ordered and paid for 4 items in October 2019. In December I received 2 items and as of today January 15, 2020 I still have not received the balance of the order. I have emailed several times in the past month and I continue to receive the same form letter saying I should wait longer. No one is there to speak to and I am now resolved that I have been ripped off. To make matters worse, I am inundated with advertisements for them as a constant reminder of my violator. I highly recommend that you run fast in the opposite direction. Do not order from them, do not send them money. Avoid the rip-off.