First off we all know they have bad clothing/a replica from some magazine that has wonderful clothing that they can't duplicate. So, we won't even go there. Let's talk about the refund. If you send the clothing items back (paying to have them shipped back yourself) and you don't get your refund and you continue to call them they will tell you wait a little while longer. Then you call back after waiting a couple of weeks more and they keep telling you the same thing "We have not received your refund wait a little while longer." I'm just going to tell you from doing a lot of research You're not going to get your money back they scammed us all. What we need to do is find a way to shut that company down but everybody needs to get together and find a way to do it.