First, customer service is extremely poor. They just send canned replies. They don't even read the email they're replying to. Second, the shipping took 6 weeks. The tracking was almost useless. I ordered May 4, it showed the item arriving in San Francisco June 1, then it went to Illinios, then Indiana, then to Los Angeles. Third, the product is extremely poor. Wrong material (felt like very rough linen but claimed to be cotton/polyester), wrong size (at least 2 sizes smaller than it should have been), and not flowing as shown in photo. When I contacted customer service to return, they reply with canned language indicating they had not read the email to which they are replying. Their email said that their return center is CHINA and I am required to pay return postage. They further offered me 15% discount instead "which could be used to alter the item". That won't work because it's too small. Even if it would work, the material is wrong. It is my strong impression that everyone on this website is correct and this is a scam website. DO NOT ORDER FROM THEM. I believe their goal is to take you money, send you a shoddy imitation of what you ordered, and make is so difficult to return that you give up. Any order from Nora Cora is like throwing money away.