First of all, they don't disclaim anywhere they are based in China. There's no contact info or address except one email address. I ordered two shirts for my daughter's b-day thinking it would arrive in a week. It didn't. After contacting them by email twice I got automated reply with general info. After one month first shirt arrived and was missing a pocket that was supposed to be according to design. Second shirt still hasn't arrived. I don't think returning will be possible either, most likely you have to pay for return shipping yourself and hope they reimburse at least for the items, but very unlikely.