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MW
The merchandise is not wearable. The sizes are not what they should be. BUT MOST OF ALL THEY HAVE A POOR RETURN FOR THE PURCHASE. The return policy says it's easy to return. Not the case. You have to return the poorly made China made products back to China and it must be with a tracking/custom claims number within 15 days of receipt. Since I have not yet received all that I ordered in June I asked for an extension on the 15 day return policy and they will not even answer the question. So today I had to return what I have gotten so far: Nine tops cost me $70 to return via USPS. And I will be shocked if the return is fully refunded for the items returned and for those I have yet to receive. $187.00 worth of clothing which so far none could I wear or would wear. I'm still missing 3 tops and I will not be able to pay another return if they are as unwearable as the others (if I get them). I plan to dispute this with my credit card company. Customer service takes 24 hours to respond and when they do they offer a 15% refund to have the clothes altered. Very funny and a policy I have never heard of. NEVER order from a company that does not tell you were the items are coming from and where you will have to return. And there is no phone number to call. I also notice they have been reported to BBB. I wish I had done my research before ordering. This has been a very expensive lesson and I wish their site could be removed. Hope they read this and save somebody else from heartbreak over losing $$
4 years ago
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