No new control panel despite showing that water was dripping through 16year old one when I was requesting a quote for replacer boiler, I'd presumed that the salesman could see what was required. When the installers finally arrived on the 3rd booked date ( they had cancelled others and I was left waiting) installers also took away with them MY step ladders by mistake. Have to wait until they return them in a week!! Have tried to call Northern gas re this new control panel and as always get promises of a call back but they never do. So wish I had gone through another company. Have never ever dealt with a company like this.