Big bodge up workmanship by the subi how fitted our boiler rads. 2 rads fell off the wall only 3 months after fitting ( held up by pipework only ). System not flushed was part of the job, wiring to boiler appalling mess, thermostat and inline filters fitted in wrong places. Installation manual clearly states inline filters must be fitted and had to chase fitter to do so as he was ready to get away asap, had 2 days to do work but bodged it up in one and a half. Floor boards holes about 4 times the size they should have been, tons of rubbish including big sheets of plastic lumps of floorboard screws, lumps of copper pipe and fittings and cardboard boxes left under floor boards . Every time I phoned was told Nadine was in a meeting or out of the office or on holiday and apperantly there was no one else could help. Rads fitted were not the ones promised and after 10 + phone calls and at least 6 letters without a reply I gave up. Trading standards told me I was not alone with my complaints about the company.