I recently purchased a Mercedes CLK Cabriolet from Northover Cars who took my C220cdi Estate in part exchange. All pretty smooth considering that I changed my mind on which CLK to purchase, as there were 2 available at the time. Lots of help with paperwork - mine has a personal plate which needed swapping over - and took out the 3 year warranty too. Car I purchased was very well presented as well. 10 days after completing the purchase I went to start the car and nothing! Battery checked by AA Relay at 7.30 in the morning and dead flat. Purchased a new one and fitted it myself - not ideal in winter - then called Northover about the cost. No problem so sent them a copy of the invoice which they refunded in less than 24hours. Impressed with the speed of payment but less so that the battery wasn't checked prior to purchase. M Walker 9.12.2017