Have booked cottages with this company for years with only a few problems. Then things have nose-dived in last few years. Booked a cottage then covid, so agreed we would wait a year rather than demand our money back (we're talking over 2k here) Next year the same cottage was 'damaged in a storm' and we were dumped with no offer to help seek a replacement - three days before our holiday. We didn't complain. Took it on the chin. Times are hard all round. This year, Prices have skyrocketed. We book again then are told later our booking is cancelled, and we are no longer welcome to book with them as the 'New management/owners' are dumping old clients that have a record of any complaints as to how they left the cottage. We always clean before we leave, but apparently someone 'years ago' thought we didn't clean enough. When I very politely asked for more details, it never got more specific than that. We're non-smokers who don't drink or party in any way. Confused. And then, like other renters we've heard about, we look and they have put the cottage on the market again at an even steeper price. So that's the deal. They wanted to charge more, but didn't dare ask. I get that it's a rough time. But really? So strange and sad.