I purchased a Norwood HD36 V2 in the fall of 2021. It arrived exactly when the company said it would and with the exception of a few minor issues, assembly and support from Norwood went very well. The mill works very well, above expectations actually and it has turned into an important part of our small forestry company's business. We build a very nice shelter and have the entire setup on a cement pad. Many have seen pictures and a Youtube of our operation and have asked and received our plans. Since the purchase of the mill, we have purchased a Norwood sharpener, lights, and one extension, all of which have enhanced our operation and worked very well. The one small issue we have had in the 3 years with the mill is that the moveable blade guide hodling the ceramics is not quite parallel to the blade so when moving it very wide or very narrow, we have to check and adjust the guides. Other than that all works well and the service from Norwood when ordering parts or seeking advice has been top notch. The company reps on the Facebook sites,(Kelly and Wolf) have given good tips and are very helpful.