I ordered two items but only received one. I never received something so poorly packed. just a few pieces of cardboard held together with tape. I'm honestly surprised the item that did arrive wasn’t damaged. I was assured that they always package their parcels with care. That’s hard for me to believe. At the moment, I’m waiting for a refund, but it seems they’re simply investigating whether everything was packed correctly on their end. This was my first time ordering from them, and I will never do it again. I’m extremely disappointed and don’t believe I’ll get my money back.