Anonymous
I ordered the Dior Oud Ispahan as a gift for my husband. There was no damage to the packing when it was delivered in or the plastic packing it was wrapped in. I gave it to my husband he opened it in front of me and our 4 children and when he took it out of the packaging and box there was no top on the bottle and hardly any contents in the bottle! My husband and children thought I was playing a prank on them! I was so shocked so I emailed Notino to inform them and after sending them pictures they came back to me and said we can not refund or send you a replacement because the weight of the package was correct when it left our warehouse and when it was delivered by DPD. So I’ve paid £175.00 for an empty bottle so before you order any perfumes or aftershaves from them think twice! Next time you order anything online and are about to open it make sure you record it because the company will not believe you that you have received a damaged item or in my case an empty bottle! Worst experience ever!
4 years ago
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Notino has a 4.6 average rating from 3,066 reviews
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