purchased a laptop a few years ago and had nothing but trouble, still have. sent back numerous times and even took it back personally, (from the IW) at a fair cost but still had problems,still do. they never fixed it and though i still use it i've never been happy with it. it still has the same problems its always had. I gave up trying in the end and when i tried to px it no-one was interested in taking it. now I'm in a position to replace it I will but definately not with Novatech junk. Unreliable cheap parts and a customer service so poor its pointless trying. Take my advice.....DON'T BUY NOVATECH.