Business Credit control department was refusing to take payment and when they decided to take a payment she said she will take nothing less than £1300. When questioned about why we had to wait 1year for correct bill she said you should put money aside. So they being nice to give 3 months to pay the out standing balance. Explained to her I paid two bills previous and was told it was correct. She didn't care one bit about our situation even knowing that it was there fault that there is a large amount to pay back