Npower takes huge payments directly out of my account!!! I live in a small flat in london and dont use much energy at all. I have done meter readings and they show I use about £30 worth of energy a month. Npower and I therefore agreed to set up a direct debit charging me £30 a month. All of a sudden, I get bills of £151!!! This is much more than I use. I spoke to Npower, they apologized, and reduced the direct debit again to £30. I however had to go through hazzles with my bank to get the funds back. A couple of month later, Npower again takes out a huge payment of my account -- £148!! I cant believe this is happening! I have agreed to a direct debit of £30, and Npower is abusing its privileges and rights by -- without warning and justification, increasing their payments. I warn anyone who reads this to check your Npower bills carefully. This is in my opinion unethical, highly unprofessional and borderline fraud!