Firstly i never signed for my contact, the word yes on the phone tied me into a contract, they have never seen my signature on a form, i had 5 letters threatening to cut me off if i didnt switch after i said the word yes on the phone, and more threatening letters after they cancelled my direct debt for no reason and then blamed me, this happened twice, complaining to them is pointless as no one will listen to you and what they say goes, if i could rate lower than 1 out of 5 i would, 0/5 would be my answer after the way i was treated
