I like everyone else on this site have had the worst experience with npower. I tried to leave after they announced that my bills were nearly doubling They have stopped my switch twice now and have hit me with a 800 pound bill despite me sending meter readings regularly and paying on time. I have been lied to by customer service they have admitted to messing up but can't sort it out ! This has already wasted so much of my time and it's not about to end any time soon. Avoid Npower at all costs they are crooks.
