WHY NO ZERO RATING OPTION. Well N-Power I feel well and truly conned. I phoned them up on the 24 April to put me on new tariff. Obviously the staff in the call centre in my opinion are incompetent as I got a email through to say thanks for informing us of the changes. However, they hadn't put me on the deal. So its costing me as I went on a normal rate. Hmmmm sales tactics I think? Got a complaint ref number viewers 101246751 - I can only assume this is the amount of customers who have complained over the years? Changing providers - DONT GO THERE PEOPLE!