One star is too much to give to Npower. they are bullies, manipulators, liars and frauds. Because of Npower I had to liquidate my business. They bill me for a year at out of contract rate, went to the Ombudsman. Npower took 3 months to accept the ombudsman remedies, guess what? they accepted the ombudsman remedies on the same day they disconnected me. Is that legal?