I dislike NPOWER for many reasons... they have caused me lots of problems over the years from wrong billing, delaying investigation, covering up wrongdoing, and compromising my consumer credit file report. The investigation team at NPOWER which are based up north are shocking, they do not listen and they tell lies. They are none customer focus, its not a wonder why they lost over 200,000 customers last year. Keep away from this company, the is a reason as to why they are lowering the bills, its because of the poor service they provide.
