customer service - useless and they pass you from pillar to post and nobody knows how to help! dealing with complaints - they have no idea what there doing! avoid at all costs! all npower do is cause stress and worry to families! then slam an extra bill in your direction! which you then feel obliged to pay for an easy life after fighting them for over a year from a problem that was originally caused by themselves 4 years ago! absolutely disgusting!
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