Stay away from Npower. They are trying to bill me for electric at a time I was not living in the house - 3 months earlier from date of move in. As you all know this is fraud to do this. This now has gone to Ombudsman to deal with and believe it or not just had a debt collector at door even though the ombudsman is dealing with the situation. This is what Npower is like - SO STAY WELL AWAY you have been warned.