Lost my account said don't worry took me to court and added a thousand in charges lied and backtracked on everything they said told me to apply for chairs grant had to send all paper work to them and they don't return it, said no we can't help you as it's npower fault, they said I hadn't been taken to court when I had sent me a refund for 150 saying all paid up then letter for solicitor Comes I was physically sick
