One of the worse energy companies I have ever dealt with . The right hand doesn't know what the left hand is doing - the amount of times I queries my bills and they adjusted it - misread my meter - billed incorrectly , made up their own rules as they went along beggared belief. In the end I had to leave as the stress of their rubbish service was too much . I am with Orbit now and what a difference their service is .. polite , efficient and £68 a month for both gas and electric . I wish In had joined them a long time ago!