Anonymous
Don’t like to be objectified as a woman? Stay awayyyyy. Don’t like your credit card to be charged without your knowledge or authorization? Stay awayyyyy. The technician told me I needed rotors which was arguable and then before leaving hit on me and told me to contact him at the number he was texting me from. Nubrakes then charged a card I had on file from over two years ago without authorization. I specifically used this service as I wanted to take advantage of BNPL. Now I have a $700 charge on my credit card that I NEVER approved and they refuse to do anything about it. “Sorry. You’re supposed to tell your technician before.” WTF? I used this service because I work long hours and am constantly on the computer/phone for my own job. It was 10million degrees outside…I ran in and out as my job permitted to check in with the tech and at the end I received a text that service was complete. I went outside and the technician told me I would receive a link to pay. I received a link to “add a new credit card” that’s all the link said. Before I could contact NB about payment, I find out they charged a card they KEPT on FILE from YEARS ago. No invoice, no bill of service, no nothing. They just ran my card without authorization and then blamed me for the inexcusable experience. I received an invoice DAYS later ONLY after I requested it from them. What kind of company operates this way? That’s insane. NEVER AGAIN. Take a long walk off a short pier, NuBrakes.
9 months ago
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NuBrakes Mobile Brake Repair has a 5.0 average rating from 2,912 reviews

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