Switched from Vodafone to O2 Business and I have been on the phone with O2 for the last 5 weeks trying to fix the fact that I'm not receiving text messages. I have called 12-15 times by now, to each time hear the same broken record. Been told several times I would be called back by technicians and supervisors, which hasn't happened once. This is affecting severely my business, not to mention the waste of time on the phone, up to 2 hours at one time. Looking for legal advice to get compensation for caused loss of business. Filed a complaint 2 weeks ago, still waiting to hear back. Dreadful.