O2 have provided completely false and fabricated information about me to a credit rating company called Equifax. Two weeks and two days after contacting o2 about this and after numerous phone calls/online chats/emails they still haven't done anything about it. I have been refused a mortgage as a result of the fake information o2 have provided to Equifax. Surely it is illegal to fabricate information and pass it to another company? O2 are a dreadful company and seriously need to review their procedures and consider their legal position (as do Equifax!)
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