O2 company are criminals and thiefs stilling from key workers and those criminals are protected by the police.
I'm going to put on my Sainsbury's delivery driver uniform and give the phone back to a store, clearly is impossible to give it back another way.
Since O2 do not want to help a key worker, but still from a key worker instead O2 can have this uselell device, my advice never shop O2, is a scam.
I dislocated my collarbone providing food to your children.
Thank you