wow I have never seen anything like it, they say one thing and do another. I referred an 82 years old friend to them, worst mistake i have ever done. the one star is for the delivery because they delivered the phone. on taking out the contract they promised her they were going to help her retain her old number and put her balance towards her new contract, but once that was done, everytime she called them they switched the woman off. the shame I dare for referring her you can't imagine, now I want to go to her house and cancel the whole thing but work isn't permitting me 🤮🤮 worst experience and provider ever