Horrible customer service and quality. I had problems with internet. I spent hundreds to figure it out and fix it myself because they would not do anything or send anyone. They sent me a free SIM card with free internet to hotspot in the meantime because we work from home. After 2 weeks, they started charging an outrageous amount of money for the "FREE SIM card". We try to cancel by phone: 30 min waiting with music A guy picks up, i give my credential, and after another 30 minutes waiting for the guy to check my credentials a never coming back y had to hang up as it costs me money. Now paying a sim card that I don´t use and they wont let me cancel or give back. The app is terrible and does not work at all.