I have been a customer for 15 years and I don’t know what’s happened but they are rubbish, long story short my phone has a manufacturer fault, o2 store said it was under warranty o2 customer service said it’s not , sent my phone off for repair through o2 store got it sent back not repaired . I now have a phone to pay for that doesn’t work through no fault of my own that I have to continue paying for 2 years ! I will leave asap
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