I am truly shocked by o2 customer service and behaviour. Have on going issue for 2 months been waiting on 4 calls back which never happened, having to contact o2 daily to get this issue resolved. Been a loyal customer for over 20 year and now I'm treated poorly by there staff and company. Can not see this getting resolved noone cares and not willing to step out of there box or go that extra mile for there customer or company. Shocking, I WILL NEVER USE THIS COMPANY IF MY LIFE DEPENDENT ON IT. They read of stripes no emotion and they truly don't care. Shame on you o2