An absolute appalling company...for the love of God do not sign up to a contract...my God how they change...memories of second wife...bloody awful... Managers never call back Staff cut off if can't actually help Staff are not trained at all...I think they grab em off the boats at Calais...yep they breath....they'll do... Please believe me..this is not a customer aggrieved suffered at their hands for many years as stuck in control... Can't wait for it end...I remember leaving prison in 2000 I honestly feel more excited about leaving these clowns than I did getting out after 3years... Or alternatively just read the many reviews on 02 which equate to a 1star company...