I can see the standard Of 02 Decreasing Basically when I phone up 02 As I’m trying to sort an issue out with my account They listen to what they want to listen to and I’ve never not Paid O2 bill I spoke to different members of O2 staff to try and sort my issue I Like I said I’ve always pay my bills I’ve been in the O2 shop in Weston Super Mare They’re more helpful than when you actually phone up O2 they just put the phone down when they want they explain about calls are recorded After a phone in O2 up about 7 time And get a nowhere my contracts out in Two months time I will not be going back to O2 after four years of being with them As I’m writing this message out o2 is calling me They ring You answer the phone they put it down That’s just happened 3 times The service is terrible