DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! I've been having problems with data on my phone for 2 months now. (Totally out for a week at a time, days at a time etc) I don't have WI-FI. So I rely on data and personal hotspot through my phone. I complained last month about the issue. They totally except the mast in my area is down. explained my situation. Told them that I've had to buy another SIM card on EE, top that up twice (£40) Plus topping up the 02 SIM twice (£40). So a total of £80 because they are not providing the service I'm paying for. Plus all the inconvenience on top of that. They gave me £10 credit to use to top my phone up. WHAT A JOKE!!! Total rip off 02. I've contacted the BBC about this, who seem to be very interested………. Look after your customers hey!!! Date of experience: 09 November 2022