I am being charged for o2 when i am not with o2 i had a simm card as part of a virgin package which i cancelled march last year i have never used simm card and no longer have it . I have been charged every month since and have just had a latge sum of money taken out of my bank i have spoken numerous timees and was told that it was cancelled which it hasnt . I have found customer services to be unhelpful and left feeling very frustrated