Kept being told lies and promises told I would get a call back twice and I didn’t , told I would get a call back from a manager I didn’t, told I would get a call back today I didn’t, told I would get my money back 10 days after the 15th February never did, waiting on money still, told I would get the phone first as started nee contract and then send this back but not received phone yet told need to send this one back first, so all in all switch up is a waste of time and o2 as a whole is a scam.
