Please beware avoid o2 charge what they want! Read all the small print in depth. Student son took contract out with O2 as we have always used them. Always rated o2 as one of the best. Didn't read in contract in depth now bill has gone up £14.00 due to RPI. He doesn't earn this per hour working as a student. Disgraceful from O2. Not even a fantastic phone or allowances. These charges can keep going up.and there's nothing we can do about it! People are going to get into debt because of this company. If we all stop using the network they will get the message. Absolute joke of a company. Customer service is awful they can't get anything right and they are not interested in you as a customer. AVOID O2! UNLESS YOU WANT TO BE RIPPED OFF!!