Do not go to o2 what ever you do. CUSTOMER SERVICE DOES NOT EXIST. I have 3 phones 1 was technically stolen so ask for number to be barred and phone disabled. Easy hey ? No not with incompetent o2. They barred the right number but disabled the wrong phone. Idiots !!!! 72 hrs later they seem incapable of rectifying the matter. They lie to you, cut you off after 45 minutes on the phone with idiots and still expect me to pay for 3 phones when only 1 works. Am now going to the communications ombudsman to get rid of the most rubbish company I have ever dealt with. Absolutely rubbish!!!!!!!