Anonymous
Worst customer service online. Extremely unhelpful and unprofessional staff, along with the slowest service. I am understanding of the wait due to how busy it is, but after 2 hours of staying on hold and finally speaking to staff, I expect to atleast be treated professionally. Despite spending half the day on my phone, I was not helped at all and was rudely hanged up by staff, claiming that they would call back in 2 minutes and yet I never got a call back and now I am left clueless and stuck with how to sort out my phone contract.
8 months ago
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O2 has a 1.4 average rating from 901 reviews

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