WOW, dont know where to start. O2 barred my phone by accident, and a month later they still havnt unbarred it even though I have ported away from that horror show. They have left me with a £1000 phone I am unable to use and over 70 hours on the phone to them. Average wait time just to get through is 30-45 minutes. Nuff said. Sent a complaint, no response. Arranged a call back, they didnt call. 4 weeks and 70 hours plus wasted, £1000 brick of a phone