Moving from pay monthly to payg APPALLING EXPERIENCE I’ve been trying to get my new sim set up for 5 days now STILL NOT WORKING
WEBSITE UNINTENTIONALLY UNINTELLIGIBLE
CUSTOMER SUPPORT BOT - inept
CUSTOMER SUPPORT PHONE SUPPORT INAUDIBLE
FACE TO FACE SUPPORT STAFF IN TROWBRIDGE DIGENGAGED IN NOT INTERESTED IN HELPING AT ALL
I’ve been with O2 for over 20 years. I’m leaving after this.. buying a new phone elsewhere and going to find a different service provider.