Appalling customer service. After 5 months into an unlimited data sim only contact, o2 agreed that i could leave early as i was being no 4g where in lived. 2 weeks after leaving they took £300 from my account. Trying to speak to anyone is near impossible and I’m at my wits end. I will never go back and i will never recommend them. As soon as my contract with Virgin media is up I’m leaving then too seeing as how they are part of o2. Avoid at all costs, EE are far far better
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